EDI Outsourcing
EDI Outsourcing, is increasingly being seen as the way forward for companies of all sizes who wish to engage in EDI.
Many companies are put under pressure from their customers to adopt EDI, but find that they are pouring resources and money
into into a non-value adding activity to the detriment of their core business.
Even those companies who come willingly to EDI are often put off by the extra resources and technical expertise it demands.
Outsourcing allows you to concentrate on what your company does best,
leaving the entire management of your EDI operations to Data Interchange -
a company with a proven track record of expertise.
Why consider outsourcing?
There are many reasons why companies consider outsourcing as a solution. The main reasons are usually:
- Limited resources
- Lack of technical expertise
- Cost
- Desire to focus on core business
In many cases, companies urgently need to add EDI capability but do not want to risk getting it wrong
or neglecting their existing business.
For those companies who already have an EDI capability, outsourcing offers you the opportunity to:
- Concentrate on your core business
- Free up resources for other purposes
Outsourcing removes the burden of EDI administration from your own shoulders and
leaves you free to focus on your core business.
Outsourcing With Data Interchange
Data Interchange will implement and support any solution you require.
For example, we can provide the facilities to handle all your trading partner relationships
and EDI transactions, including mapping to and from your required file formats if necessary.
Files will be exchanged between our systems in the format dictated by you.
We offer both hosted and remote outsourcing, depending on your requirements.
In a hosted environment, your e-commerce system could not be in safer hands.
Hosted on two secure sites, one of which acts as backup recovery, with a secure leased line
providing communications between the two sites, each with its own IP address for extra security,
plus hot and cold standby machines, your e-commerce solution will have all the benefits
of our rock-solid security and disaster recovery system.
For remote outsourcing, you provide the hardware in the location of your choice,
while Data Interchange takes care of the software for your e-commerce operations.
- 24/7 Support desk
- Direct access to 3rd level support
- Dedicated account manager
- Online account management
- Regular service reports
- Simple, predictable pricing model
- Comprehensive SLA customisable to your business
- All network traffic included
- Configuration of new trading partners and maps