Outsourcing with Data Interchange

Data Interchange will implement and support any solution you require.

For example, we can provide the facilities to handle all your trading partner relationships and EDI transactions, including mapping to and from your required file formats if necessary. Files will be exchanged between our systems in the format dictated by you.

We offer both hosted and remote outsourcing, depending on your requirements.

In a hosted environment, your e-commerce system could not be in safer hands. Hosted on two secure sites, one of which acts as backup recovery, with a secure leased line providing communications between the two sites, each with its own IP address for extra security, plus hot and cold standby machines, your e-commerce solution will have all the benefits of our rock-solid security and disaster recovery system.

For remote outsourcing, you provide the hardware in the location of your choice, while Data Interchange takes care of the software for your e-commerce operations.

• 24/7 Support desk
• Direct access to 3rd level support
• Dedicated account manager
• Online account management
• Regular service reports
• Simple, predictable pricing model
• Comprehensive SLA customisable to your business
• All network traffic included
• Configuration of new trading partners and maps